wont move on from settings or skip & set up later

[romi5]

screen wording is Accessibility on sky Q

  option to click on settings or skip & set up later.when tryvpick option nothing happens.

[nigea99 · Accepted solution]

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@romi5 wrote:

screen wording is Accessibility on sky Q

  option to click on settings or skip & set up later.when tryvpick option nothing happens.

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hi @romi5 

This message seems to have caused a bit of a quirk so try this:


Press & hold 4 & 6 on the remote to set to Infrared only (so must have line of sight of the box)


Hopefully you can then dismiss the message

Then try re-pairing in bluetooth mode with the box by pressing & holding 1 & 3 together



If this does not work try a full remote reset by pressing & holdng 7 & 9 until the red led above the SKY logo button flashes 4 times

Then try the 1&3 to re-pair & pair with the TV

[romi5]

does nothing when pressing 4 & 6