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Discussion topic: we currently have 1 main sky q box, plus 2 mini boxes. We have ordered another 2 mini boxes for our

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This message was authored by steve2069 This message was authored by: steve2069

we currently have 1 main sky q box, plus 2 mini boxes. We have ordered another 2 mini boxes for our

we currently have 1 main sky q box, plus 2 mini boxes. We have ordered another 2 mini boxes for our children`s bedrooms. Will these work once connected to their new tvs or is there anything else we need to do up front? there is no aerial connection to either of their new tvs!

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: we currently have 1 main sky q box, plus 2 mini boxes. We have ordered another 2 mini boxes for

Posted by a Superuser, not a Sky employee. Find out more

They connect wirelessly.

 

However, you will only be able to run 2* concurrently as that's a hardware limit.

 

 

* 1 on some older Q hardware

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: we currently have 1 main sky q box, plus 2 mini boxes. We have ordered another 2 mini boxes for

Posted by a Superuser, not a Sky employee. Find out more

@steve2069 
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.

Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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