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Discussion topic: upgraded to Disney+ through sky can’t sign in

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This message was authored by: Zob1

upgraded to Disney+ through sky can’t sign in

Doesn't recognise my email address for the sign in. I have an email from sky saying I have the subscription. I created a password! But I can't sign in. Any ideas please? 

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This message was authored by: oldfella

Re: upgraded to Disney+ through sky can’t sign in

Posted by a Superuser, not a Sky employee. Find out more

@Zob1 wrote:

Doesn't recognise my email address for the sign in. I have an email from sky saying I have the subscription. I created a password! But I can't sign in. Any ideas please? 


Hi @Zob1 

https://www.sky.com/help/articles/disney-plus-sky-q#:~:text=Activate%20Disney%2B&text=Confirm%20your... 

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This message was authored by: Zob1

Re: upgraded to Disney+ through sky can’t sign in

Thank you, they handnt sent me the subscription email, I called and they sent me a link, but there is still a problem as when I logged in it said Disney plus account  they can't deal with the problem right now. So I will try again later. Thanks again!

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