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Discussion topic: upgrade from sky SD to skyQ

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This message was authored by mgrover75 This message was authored by: mgrover75

upgrade from sky SD to skyQ

hi to all 

                today we phoned sky to upgrade from sky SD to sky Q because our sky SD channels will soon be switched off now we asked will the satellit dish and lmb be changed we have had sky for at least 20 years or more and our satellite dish is one that was first used by sky and installed now the person we talked to said that our satellite dish will not have to be replaced the engineer will just install the skyQ 2tb box and multiroom box is this correct

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: upgrade from sky SD to skyQ

Posted by a Superuser, not a Sky employee. Find out more

@mgrover75 

The LNB will need changing. An engineer may change the dish if the current one is not working correctly or badly rusted. 


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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: upgrade from sky SD to skyQ

Posted by a Superuser, not a Sky employee. Find out more

The LNB has to be changed without doubt.

 

The dish will be replaced if necessary too.

I am just another Sky customer and my views are my own
This message was authored by nigea99 This message was authored by: nigea99

Re: upgrade from sky SD to skyQ

Posted by a Superuser, not a Sky employee. Find out more

hi @mgrover75 

 

You may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

 

which covers this amongst many other things

mgrover75
Topic Author
This message was authored by mgrover75 This message was authored by: mgrover75

Re: upgrade from sky SD to skyQ

hi to all

               thank you for the info now the lmb that is fitted has only one coaxle cable coming from it and the lmb mounting slides into the arm see photo of lmb02160001.JPG

This message was authored by nigea99 This message was authored by: nigea99

Re: upgrade from sky SD to skyQ

Posted by a Superuser, not a Sky employee. Find out more

@mgrover75 wrote:

hi to all

               thank you for the info now the lmb that is fitted has only one coaxle cable coming from it and the lmb mounting slides into the arm see photo of lmb02160001.JPG


@mgrover75 

 

As mentioned by the others & in my notes SKY will replace that & renew the cabling & quite likely the dish as well

mgrover75
Topic Author
This message was authored by mgrover75 This message was authored by: mgrover75

mk4 satellite dish

hi to all

                can anyone tell me what the length of the lmb arm that is on the mk4 satellite dish

This message was authored by Quoman7 This message was authored by: Quoman7

Re: mk4 satellite dish

Posted by a Superuser, not a Sky employee. Find out more

@mgrover75 wrote:

hi to all

                can anyone tell me what the length of the lmb arm that is on the mk4 satellite dish


Hi @mgrover75 I think it is around 80mm 

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mgrover75
Topic Author
This message was authored by mgrover75 This message was authored by: mgrover75

sky dish adapter

hi to all

               my question is will the sky technician fit a adapter to my mk3 dish so that he can fit the lmb and do they carry the adapter on their van

This message was authored by nigea99 This message was authored by: nigea99

Re: sky dish adapter

Posted by a Superuser, not a Sky employee. Find out more

@mgrover75 wrote:

hi to all

               my question is will the sky technician fit a adapter to my mk3 dish so that he can fit the lmb and do they carry the adapter on their van


hi @mgrover75 

 

I am not too sure what you mean by a MK3 dish - is that an independent installed dish ?

SKY staff won't work with non SKY dishes

 

Are you thinking of upgrading from SKY +/HD - if so you may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

 

SKY +/HD to SKY Q 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: upgrade from sky SD to skyQ

Posted by a Superuser, not a Sky employee. Find out more

@mgrover75 

 

Incidentally it's LNB, for Low-Noise Block downconverter.

 

https://en.wikipedia.org/wiki/Low-noise_block_downconverter 

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This message was authored by nigea99 This message was authored by: nigea99

Re: upgrade from sky SD to skyQ

Posted by a Superuser, not a Sky employee. Find out more

@mgrover75 

 

Just to be clear if you need a new dish the engineer will fit one as part of the upgrade.

 

They won't upgrade the LNB on a non-SKY dish

mgrover75
Topic Author
This message was authored by mgrover75 This message was authored by: mgrover75

Re: upgrade from sky SD to skyQ

hi to all

                it is a sky dish and it was installed over 20 years ago the LNB fits inside the arm and not like the mk4 over the arm and looking on the internet there is an adapter for the older dishes so that the sky q LNB can be fitted to the older dishes and i was wondering if the technition will supply this adapter

This message was authored by oldfella This message was authored by: oldfella

Re: upgrade from sky SD to skyQ

Posted by a Superuser, not a Sky employee. Find out more

@mgrover75 wrote:

hi to all

                it is a sky dish and it was installed over 20 years ago the LNB fits inside the arm and not like the mk4 over the arm and looking on the internet there is an adapter for the older dishes so that the sky q LNB can be fitted to the older dishes and i was wondering if the technition will supply this adapter


Hi @mgrover75 

As previously posted on numerous occasions just forget about the adaptor as a complete new dish can be installed.

mgrover75
Topic Author
This message was authored by mgrover75 This message was authored by: mgrover75

sky plus LNB and dish

hi to all

               i have sky plus so does sky q use the same LNB and DISH

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