Such a poorly delivered US Open Tennis service:
1) No on demand viewing service. Why are there no matches being shown on catch up once the live stream finished? I want to come in from work and be able to select a match that was on earlier in the day. On Prime this was easy. It listed all the matches played thus far &, once you selected your desired match, you could watch either from start or live if match still ongoing.
2) Can't pause, FF or RW matches when using Red Button
3) Why can't I watch a tennis stream from the start like I have done for years when watching tennis on Prime? Instead, when pressing the match option for one of the tennis streams shown on Red Button, it just takes you live to wherever it is in the Match. Why would I want that? I want to see a match from the start and FF/rewind/pause as I need.
4) Clunky poorly designed Red Button service. Bizarrely pressing the Red Button takes you to this small window on R on the screen displaying tennis player rankings. After many trial & error attempts, it was only here in Sky threads that I learned you have to press Backup to get the courts option. If watching a stream, then to return to the courts option you press Select then Backup.
5) The current live match scores are shown on the tiles when browsing the court stream options on the Red Button. Thanks Sky for spoiling the entire match for me. Maybe I've recorded on my Sky Q box, the night matches shown overnight on the Sky Arena & Tennis channels & not watched the recordings yet!!
6) The Sky Action Channel on 407 was of very poor picture quality last night. The Fritz vs Johnson match picture was fuzzy and sort of "Sizzling". Atrocious quality.
7) The Sky Tennis Channel on 408 had poor sound. When watching Coco Gauff vs Laura Siegmaund last night, I could barely hear the commentators as the background noise was so loud. It sounded like they were playing with a high speed train constantly zipping through!!
Sky - please urgently amend the above issues.
Sharon McDill
