0

Discussion topic: trying to delete a show on continued part

Reply
This message was authored by cricketscorer6 This message was authored by: cricketscorer6

trying to delete a show on continued part

i've got a tv program stuck on continued bit. there's no option to delete it. i've turn it off and on about 10 times which hasn't worked. i've updated the sky q box. not worked. i've reset the box. not worked. can't delete. plz help its stuck can;t get rid off it. thanks. plz help 

Reply

All Replies

This message was authored by oldfella This message was authored by: oldfella

Re: trying to delete a show on continued part

Posted by a Superuser, not a Sky employee. Find out more

@cricketscorer6 wrote:

i've got a tv program stuck on continued bit. there's no option to delete it. i've turn it off and on about 10 times which hasn't worked. i've updated the sky q box. not worked. i've reset the box. not worked. can't delete. plz help its stuck can;t get rid off it. thanks. plz help 


Hi @cricketscorer6 

Make sure that you delete the program from the Deleted section in Recordings - Manage.

This message was authored by nigea99 This message was authored by: nigea99

Re: trying to delete a show on continued part

Posted by a Superuser, not a Sky employee. Find out more

@cricketscorer6 wrote:

i've got a tv program stuck on continued bit. there's no option to delete it. i've turn it off and on about 10 times which hasn't worked. i've updated the sky q box. not worked. i've reset the box. not worked. can't delete. plz help its stuck can;t get rid off it. thanks. plz help 


hi @cricketscorer6 

 

The continue section is not quite as it seems - it is just a series of links rather than actual recordings

 

Personally I advise everyone to be very cautious in using it as it can often points to incorrect episodes  & my advice is to only use the Most Recent section unless you know he Continue section contains the speciic episode/entry you want to continue  

 

I have known it point to items watched and deleted or to the next episode when a previous one has not been completely watched or in some cases with ITV to the next episode when the next episode is not available, amongst other quirks

 

If you really want to try to delete the erroneous entry try going to 

Home - Recordings - Manage - deleted & selct the episode you have deleted and select 'Delete Forever' 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion