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Discussion topic: the q box seems to be dropping the broadband signal intermitently ...the broadband is working ok

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Avatar for ciaran47
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This message was authored by: ciaran47

Message posted on ‎05 Sep 2023 11:29 AM

the q box seems to be dropping the broadband signal intermitently ...the broadband is working ok

The qbox is dropping the broadband signal. i have checked the Broadband and it is working perfectly on the other devices. 

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Avatar for Chodley
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This message was authored by: Chodley

Message posted on ‎05 Sep 2023 12:20 PM

Re: the q box seems to be dropping the broadband signal intermitently ...the broadband is working ok

Posted by a Superuser, not a Sky employee. Find out more

Have escalated. Please look out for a blue chat bubble (when on this site)

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This message was authored by: Lisa-P1987

Message posted on ‎05 Sep 2023 12:45 PM

Re: the q box seems to be dropping the broadband signal intermitently ...the broadband is working ok

Posted by a Sky employee

Thanks for escalating this. We’ve sent @ciaran47 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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Avatar for Mr+Flibbles+86
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This message was authored by: Mr+Flibbles+86

Message posted on ‎08 Sep 2023 09:30 AM

Re: the q box seems to be dropping the broadband signal intermitently ...the broadband is working ok

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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