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Discussion topic: the q box seems to be dropping the broadband signal intermitently ...the broadband is working ok

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Avatar for ciaran47
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This message was authored by: ciaran47

Message posted on ‎05 Sep 2023 11:29 AM

the q box seems to be dropping the broadband signal intermitently ...the broadband is working ok

The qbox is dropping the broadband signal. i have checked the Broadband and it is working perfectly on the other devices. 

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Avatar for Chodley
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This message was authored by: Chodley

Message posted on ‎05 Sep 2023 12:20 PM

Re: the q box seems to be dropping the broadband signal intermitently ...the broadband is working ok

Posted by a Superuser, not a Sky employee. Find out more

Have escalated. Please look out for a blue chat bubble (when on this site)

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This message was authored by: Lisa-P1987

Message posted on ‎05 Sep 2023 12:45 PM

Re: the q box seems to be dropping the broadband signal intermitently ...the broadband is working ok

Thanks for escalating this. We’ve sent @ciaran47 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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Avatar for Mr+Flibbles+86
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This message was authored by: Mr+Flibbles+86

Message posted on ‎08 Sep 2023 09:30 AM

Re: the q box seems to be dropping the broadband signal intermitently ...the broadband is working ok

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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