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Discussion topic: syky Q wireless connection drops out every few minutes.

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This message was authored by: Quser86

syky Q wireless connection drops out every few minutes.

Sky Q wireless connection drops out every few minutes. No problem with UW router. has been ok for months.

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This message was authored by: oldfella

Re: syky Q wireless connection drops out every few minutes.

Posted by a Superuser, not a Sky employee. Find out more

@Quser86 wrote:

Sky Q wireless connection drops out every few minutes. No problem with UW router. has been ok for months.


Hi @Quser86 

Have you carried out a Network Reset on the main Q box?

Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.

As you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.

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