11 Aug 2024 02:28 PM
I have been sent a new BT smart hub 2 by my Broadband provider and need to connect this up in the next couple of days, current hub is an older BT Homehub 5. How simple will it be to connect my Sky Q box to the new smart hub? I only switched over from sky + to sky Q recently and this was all set up by an engineer. Hoping this wil be simple as I'm no techie genius like many are. Thanks for any guidance that can be given. Cheers!!
11 Aug 2024 03:39 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @DJP3 Try following the connection help https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub
11 Aug 2024 03:42 PM - last edited: 11 Aug 2024 03:43 PM
Posted by a Superuser, not a Sky employee. Find out moreConfigure the new hub with the same SSID and password as the old one to save yourself a massive load of pain. You can do this from any browser using the BT admin page
12 Aug 2024 09:27 AM
Thanks for the advice guys. I will probably go for the SSID and password change as BT had suggested this when sending me the new hub. Fingers crossed. Cheers again.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion