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Discussion topic: sky worked perfectly night before. following morning main sky q box was green, however black screen.

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This message was authored by: jonboyP

sky worked perfectly night before. following morning main sky q box was green, however black screen.

checked all cables and OK. 2 other mini boxes working fine. main TV is also fine. source is saying resolution not supported, cahneg settings in sky box, however the screen is black so how can this be done?

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This message was authored by: Quoman7

Re: sky worked perfectly night before. following morning main sky q box was green, however black scr

Posted by a Superuser, not a Sky employee. Find out more

@jonboyP wrote:

checked all cables and OK. 2 other mini boxes working fine. main TV is also fine. source is saying resolution not supported, cahneg settings in sky box, however the screen is black so how can this be done?


Hi @jonboyP place your TV into standby, then try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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