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sky q to bose 500 issues

Runner
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sky q to bose 500 issues

hope someone can help new bosesoundbar connected by hdmi arc at soundbar to arc on samsung uhd tv. when i set hdmi to dolby digital some programmes there is no sound and when i set to normal there is just stereo. when i toggle tv input to arc (hdmi4) there is just a picture from bose suggesting i download the app (which i have) but should this not be the input for the sound and vision ? not getting any receiver option on tv set up and when using optical it works ok but obviously no 4k which i bought soundbar for-- any help appreciated  susan x

 

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Oracle
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Re: sky q to bose 500 issues

Hi @ukmarine what model TV do you have as older TVs will not pass through Dolby Digital from an HDMI input to the ARC output?

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Runner
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Re: sky q to bose 500 issues

 hi and thanx for answering its a 55hu7200so is that a no no?

 

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