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This message was authored by: marekcropp

sky q hard disc signal strength

If the HDMI feed from the sky q box (recordings) is split using an HDMI splitter then the whole TV (Bang and Olefsun)  is rebooted.  My B&O contacts say this is because B&O TV's are particularly sensitive to variations / fluctuations in signal strength from the hard disc recordings.  The TV just about holds up if the HDMI feed is not split but I need to split the signal over three TV's.  A new hard disc has been suggested.  Are there any other suggestions ...like a line amp...which might help?


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This message was authored by: TimmyBGood Answer

Re: sky q hard disc signal strength

Posted by a Superuser, not a Sky employee. Find out more

@marekcropp 

 

'A new hard disc' has no relevance to HDMI signal.  When the hard drive in a Q box is a suspected source of actual faults, Sky swaps out the whole Q box.

 

HDMI splitting is not something Sky advise or provide support on.  For three TVs I'd think you'd want a matrix solution rather than basic splitters.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: TimmyBGood Answer

Re: sky q hard disc signal strength

Posted by a Superuser, not a Sky employee. Find out more

@marekcropp 

 

'A new hard disc' has no relevance to HDMI signal.  When the hard drive in a Q box is a suspected source of actual faults, Sky swaps out the whole Q box.

 

HDMI splitting is not something Sky advise or provide support on.  For three TVs I'd think you'd want a matrix solution rather than basic splitters.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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