sky q boxes keep disconnecting despite all other devices in household being fine

[Harryjsr]

Sky Q boxes keep disconnecting and showing connection issues, can happen every few minutes especially in mornings, we have rebooted main sky Q box and rebooted multiple times as well as disconnecting sky Q mini boxes and leaving for 30secs as suggested, this has made no difference

[Quoman7]

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@Harryjsr wrote:

Sky Q boxes keep disconnecting and showing connection issues, can happen every few minutes especially in mornings, we have rebooted main sky Q box and rebooted multiple times as well as disconnecting sky Q mini boxes and leaving for 30secs as suggested, this has made no difference

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Hi @Harryjsr In the following order:- Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?