sky q box keeps losing wifi connection

[Priya77]

Hello my sky q box keeps losing wifi connection all the time. Please help 

[mikal1983]

Yep happened to mine for over a year, have now got a new box and badda bing, one week later, dumped again and NO sky, my internet is fine!!!

[Lisa-P1987]

Hi there @Priya77 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[DeanoMariner]

I am having the same issue. Sky Q main box lost connection (afternoon 2 Oct) and won't reconnect rendering my mini boxes useless!

I have tried all the suggested fixes, many times, and still won't connect.

My router is working fine, as are my laptops and phones. Very frustrating!!

[TedsBark]

Hi have same issue . Sky 1tb Q box. Worked fine until I had fibre installed and a mini box now dropped out twice in last 2 weeks and had to reset and re do WPS to reconnect

[Smartypie]

I have the same issue where we can't access apps as it says no connection. We have tried everything but only temp fix is to reboot box but this sometimes only works for a few minutes. It's very frustrating and means we can't watch what we want when we want. Please help.