28 Nov 2024 03:26 PM
Sky mini box wont respond to remote, tried rebooting main box and mini box, that didnt work. Tried resetting remote, that didnt work. Screen stuck on "Accessibility on Sky Q" screen, remote wont work., cant get off this screen
28 Nov 2024 04:35 PM
Posted by a Superuser, not a Sky employee. Find out more
@SteveJ62 wrote:
Sky mini box wont respond to remote, tried rebooting main box and mini box, that didnt work. Tried resetting remote, that didnt work. Screen stuck on "Accessibility on Sky Q" screen, remote wont work., cant get off this screen
@SteveJ62 try the following...
Unpair their Sky Q remote from the box by holding 4&6
Wait for the remote to flash you should then be able to dismiss the information screen by clicking on Skip & set up later
Hold 1&3 to repair the remote control
If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control your TV.
21 Dec 2024 01:32 PM
Yes it's stuck
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