@ACSH wrote:
I have one mini box in my kitchen which is only a few weeks old. Until a couple of days ago it was working fine. Now all I can do is turn on the mini box and the TV turns on to one Channel, BBC1 but after that nothing works. The mini box is definiately turning on because the light goes from red to green. I press the home (house) button to bring up the menu but it doesnt work. Any help welcomed
Hi @ACSH
What happens when you reboot the mini box.
To reboot press Standby on your mini Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your mini remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
If you had to press the standby button on the mini to bring it on then;
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
