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Discussion topic: sky Q box not conected to internet

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This message was authored by asty84 This message was authored by: asty84

sky Q box not conected to internet

hi ..the sky Q box is not connecting to the Internet..I checked the network connection and it just says resetting until I switch the box off ..I waited for 30 mins but nothing happened it just froze on the resetting window

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: sky Q box not conected to internet

Posted by a Sky employee

Hi @asty84 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: sky Q box not conected to internet

Posted by a Sky employee

Hi @asty84 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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