22 Jul 2023 07:32 AM
samsung t.v model not listed used all options available, can get the remote to control volume but not able to power t.v on or off
22 Jul 2023 09:04 AM
Posted by a Superuser, not a Sky employee. Find out more
@Chris325 wrote:
samsung t.v model not listed used all options available, can get the remote to control volume but not able to power t.v on or off
Hi @Chris325 Try pressing the remote power button for 3 sec to turn off your TV?
31 Jul 2023 01:05 PM
thank you. screen goes black after 3 seconds but then starts uop again
31 Jul 2023 01:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chris325 wrote:
thank you. screen goes black after 3 seconds but then starts uop again
Hi @Chris325
Looks like you are holding the Q remote power button for too long.
You must release it immediately after 3 secs or the TV will reboot.
You will need to experiment for exactly how long to hold the button.
Here I normally count 1 2 3 release
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