my sky mini box lights up RED but when pushing the button nothing happens & it just stays red not gr

[Seanh113]

my Sky mini box will not turn green when I push the button.

all red so there is power getting through.

[oldfella]

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@Seanh113 wrote:

my Sky mini box will not turn green when I push the button.

all red so there is power getting through.

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Hi @Seanh113 

Are you pressing the Standby button (Amber led) on the front of the Q box.

If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.