@LS15 wrote:
I tried to reset Netflix as it has been intermittent for the last two weeks as per information on this site and I now have no tv at all I have rebooted but nothing no home page nothing
Hi @LS15
What color is the LED on the front right of the Q box Amber or Green?
If it is Green are you sure that the Television is switched to correct HDMI input for the Q box..
If it Amber you tried pressing the Standby button (this Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
