intermittently lost satellite signal

[hchristoffels]

hi, we keep losing our satellite signal and behauptet connection intermittently

[Daniel0210]

@hchristoffels 
Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

[hchristoffels]

the connections are fine and at least from what i can see there is no disruption to the dish