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Discussion topic: intermittent sky viewing on all channels for past week

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This message was authored by AnnFox This message was authored by: AnnFox

intermittent sky viewing on all channels for past week

For the past week on all channels my viewing is intermittent and sometimes stops with the blue screen saying issue with signal then comes back on and sometimes screen freezes and pixels.

I have switched off and reset sky - i have reset the wifi and it is still doing it - this has gone on for a whole week now and sooooooo annoying

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This message was authored by oldfella This message was authored by: oldfella

Re: intermittent sky viewing on all channels for past week

Posted by a Superuser, not a Sky employee. Find out more

@AnnFox wrote:

For the past week on all channels my viewing is intermittent and sometimes stops with the blue screen saying issue with signal then comes back on and sometimes screen freezes and pixels.

I have switched off and reset sky - i have reset the wifi and it is still doing it - this has gone on for a whole week now and sooooooo annoying


Hi @AnnFox 

If it is a No Satellite Signal you are receiving 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

AnnFox
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This message was authored by AnnFox This message was authored by: AnnFox

Re: intermittent sky viewing on all channels for past week

Hi I tried all this last night ........ and an engineer will be costly !!!

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