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Discussion topic: if i pause a program and come back it starts then frezzes then i have to rewind

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This message was authored by sky+user+11 This message was authored by: sky+user+11

if i pause a program and come back it starts then frezzes then i have to rewind

if i pause a program and come back it starts then frezzes then i have to rewind

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sky+user+11
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This message was authored by sky+user+11 This message was authored by: sky+user+11

sky

Also i have to set the box so many times to get the info on channels to match what im seeing

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: sky

Posted by a Superuser, not a Sky employee. Find out more

@sky+user+11 

I've merged your two posts as likely they are connected. By "set the box so may times" do you mean you've rebooted the box? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
sky+user+11
Topic Author
This message was authored by sky+user+11 This message was authored by: sky+user+11

Re: if i pause a program and come back it starts then frezzes then i have to rewind

Hi yes and thank you for replying....I do it a few times a month....tonight it shows that im watching something im not

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: if i pause a program and come back it starts then frezzes then i have to rewind

Posted by a Superuser, not a Sky employee. Find out more

@sky+user+11 wrote:

tonight it shows that im watching something im not


@sky+user+11 

If rebooting the box hasn't resolved it perhaps you could tell us;

what channel you were watching?
what programme you were watching?
what the synopsis said you were watching?
and someone may have a further suggestion to try. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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