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Discussion topic: i need to return sky tv boxes and router, but you havent sent me any packaging

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This message was authored by: SHARDZ1969

i need to return sky tv boxes and router, but you havent sent me any packaging

HI,

 

My contract has ended with Sky and i need to return 2 x tv boxes and a Router, you say that you have sent me Packaging to return these items, but i havent recieved any packaging

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This message was authored by: lettice

Re: i need to return sky tv boxes and router, but you havent sent me any packaging

Posted by a Superuser, not a Sky employee. Find out more

You can use your own packaging.
Rather than waiting any longer for Sky to send your packaging out, that does not always seem to happen.
Follow this link to print your own labels;
https://www.sky.com/help/articles/return-tv-broadband
Make sure you keep your proof of posting.

If at a later date, Sky come back and say they have not received your kit, please come back on here and we as Superusers can escalate to Sky to resolve for you, with your proof of posting.
Its quite a common escalation, that gets easily resolved

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