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Discussion topic: i have two miniboxes. one is working fine, the other wont connect. i have been through the troublesh

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JohnTell
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This message was authored by JohnTell This message was authored by: JohnTell

i have two miniboxes. one is working fine, the other wont connect. i have been through the troublesh

‎02 Jul 2024 05:38 PM

i have two miniboxes, and a main box. one minibox is working fine, the other wont connect. i have been through the troubleshooting/set up process several times and cannot connect. The box previously worked, and i have not moved the main sky box.

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Laing1
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This message was authored by Laing1 This message was authored by: Laing1

Re: i have two miniboxes. one is working fine, the other wont connect. i have been through the troub

‎02 Jul 2024 05:59 PM

Posted by a Superuser, not a Sky employee. Find out more
@JohnTell wrote:

i have two miniboxes, and a main box. one minibox is working fine, the other wont connect. i have been through the troubleshooting/set up process several times and cannot connect. The box previously worked, and i have not moved the main sky box.

@JohnTell try swapping the mini boxes over if the one that currently doesn't work is still the same then you may need a replacement box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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