i added on disney to my account earlier this month & it doesn't work, i tried to verify

[michellemarie87]

i contacted disney through chat twice and they can't get it working either? i'm being charged for it through my sky d/d but it doesn't work, please can you help?

[oldfella]

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@michellemarie87 wrote:

i contacted disney through chat twice and they can't get it working either? i'm being charged for it through my sky d/d but it doesn't work, please can you help?

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Hi @michellemarie87 

Have you Activated your Disney as per the following link?

https://www.sky.com/help/articles/disney-plus-sky-q