hi , i need to order a new sky remote

[scarey]

lm not sure if im sky Q box its very small  box and the light is on the bottom 

what info do you need 

[MightyQuinn]

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@scarey wrote:

what info do you need 

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Hi @scarey   We don't need any info as we are all customers like you. I would try the help pages, they will lead you to a free replacement remote request form.

Sky Q remotes | Sky Help | Sky.com | Sky Help | Sky.com

[Kathleen+Gail+Man]

Hi I need to order a new remote as mine is not working it's broken

[MightyQuinn]

Hi @Kathleen+Gail+Man   Read the post above yours.

[Daniel0210]

@Kathleen+Gail+Man 
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

In the meantime it may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.