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This discussion topic has been answered Discussion topic: engineer didnt turn up how do i book online

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This message was authored by: waveydavey

engineer didnt turn up how do i book online

as title 

was coming to fit q box but didnt come. how do i rebook online without going through the pain in the a55 phone


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This message was authored by: nigea99 Answer

Re: engineer didnt turn up how do i book online

Posted by a Superuser, not a Sky employee. Find out more

@waveydavey wrote:

as title 

was coming to fit q box but didnt come. how do i rebook online without going through the pain in the a55 phone


hi @waveydavey 

 

I have escalated your post to a SKY support team, who, hopefully, will be in touch & hopefully can assist you with this.

Please see this link re the escalation and what you might see:
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

If you are using Safari I believe you must make sure that 'Hide IP address' is not checked in settings to be able to see it - if you have difficulty finding that setting then may be try accessing here with another browser

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This message was authored by: nigea99 Answer

Re: engineer didnt turn up how do i book online

Posted by a Superuser, not a Sky employee. Find out more

@waveydavey wrote:

as title 

was coming to fit q box but didnt come. how do i rebook online without going through the pain in the a55 phone


hi @waveydavey 

 

I have escalated your post to a SKY support team, who, hopefully, will be in touch & hopefully can assist you with this.

Please see this link re the escalation and what you might see:
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

If you are using Safari I believe you must make sure that 'Hide IP address' is not checked in settings to be able to see it - if you have difficulty finding that setting then may be try accessing here with another browser

Did this answer not help you?

This message was authored by: Lisa-P1987

Re: engineer didnt turn up how do i book online

Thanks for escalating this. We’ve sent nigea99 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
This message was authored by: nigea99

Re: engineer didnt turn up how do i book online

Posted by a Superuser, not a Sky employee. Find out more

@Lisa-P1987 wrote:

Thanks for escalating this. We’ve sent nigea99 an invite to chat.


@waveydavey I assume that @Lisa-P1987 did mean you.

 

Let me know if you didn't get the invite

This message was authored by: Lisa-P1987

Re: engineer didnt turn up how do i book online

Got waveydavey in a chat now, yeah. Thanks @nigea99 

Thanks

Lisa - Sky Tech Team Expert
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This message was authored by: waveydavey

Re: engineer didnt turn up how do i book online

dont see the chat bubble

This message was authored by: Lisa-P1987

Re: engineer didnt turn up how do i book online

You have sent a message so I assume you can now see it

Thanks

Lisa - Sky Tech Team Expert
This message was authored by: fair16light

Re: engineer didnt turn up how do i book online

Does anyone have a telephone number to book an engineer for our Sky box etc.  Cannot get connected.

This message was authored by: Laing1

Re: engineer didnt turn up how do i book online

Posted by a Superuser, not a Sky employee. Find out more

@fair16light wrote:

Does anyone have a telephone number to book an engineer for our Sky box etc.  Cannot get connected.


@fair16light You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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