ed to insert card with chip face down, but box does not have a card

[EveS]

I am asked to insert card with chip face down, but box does not have a card.

I have rebooted x2

[Stephen+Mourton]

It should have a card.  Have you checked the right hand side of your box?  Itis very thin like a credit card.

[Laing1]

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@EveS wrote:

I am asked to insert card with chip face down, but box does not have a card.

I have rebooted x2

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as per my post on the other thread you commented on as @Stephen+Mourton if this is your main Q box then the card is located on the right hand side of your box towards the fromt and only sticks out a few millimeters. You need to push the card in until it release and comes out give it a wipe then push it back in until it clicks into place