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Discussion topic: downloading a 2nd episode on Sky Q

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This message was authored by HW9 This message was authored by: HW9

downloading a 2nd episode on Sky Q

Hi 

Trying to download Episode 2 of Shetland, only 1st one coming up. How do i get to the 2nd please .

 

New to Sky q and still learning!

Also when i go into catch up it says press red button and subscribe - this was free on Sky plus

 

Thanks

 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: downloading a 2nd episode on Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@HW9 wrote:

 

Also when i go into catch up it says press red button and subscribe - this was free on Sky plus

 


If you haven't opted to pay for the HD add-on, only SD on-demand content can be selected from non-free-to-air services.

 

 If you haven't got (and don't wish to add) the HD subscription supplement, it's best to change the default download format to SD:

Press Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
HW9
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This message was authored by HW9 This message was authored by: HW9

Re: downloading a 2nd episode on Sky Q

Thank You , will try that.

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