discovery plus asking me to refresh then redirecting me to subscrlbe

[Thorpoticus]

Discovery plus asking me to refresh then taking me to a subscription , im supposed to get it for free ,

[caesarome]

Discovery updated the app a few days ago so everyone who goes to use it will find themselves logged out so this is what you need to do this to get your access back:

Follow the instructions you see onscreen when launching the Discovery+ app on your Sky Q box
Select log in
Using a web browser on a phone, tablet, PC or Mac and go to discoveryplus.com/link or https://auth.discoveryplus.com/gb/login
Log on to your Discovery+ account
Enter the activation code - this will activate your Sky Q box/Sky Glass

[Thorpoticus]

Tried that ,still asking me to refresh 😪

[sharon+creaser]

Its doing exactly the same to us , telling us to pay . tried several times 

[chrisnavigator]

@caesarome 

Tried all that.  My discovery plus account says I already have the discovery+ via sky package and any changes need to be done through the "Partner". there is no way I can find to enter the code to reactivate the app on sky Q  via the methods you describe. Seems that Sky have to do something

[Loukear]

Same issue here... redirected to subscribe and refresh.

Any ideas to resolve this would be greatly appreciated?

[chrisnavigator]

@Loukear 

've copied below the instructions I got from the discoveryplus help page on their website.  These worked for me as the link gets straight through to the activation page.  My previous post was slightly misleading as it iimplied yo ucan do this solely through the SkyQ D+ app.

Try it and see if it works for you.

1- Restart your Sky box.
2- Open the d+ app on your TV, and have the pairing code ready.
3- On a PC's web browser go to the discovery website and login into your account. 
4- Then open https://auth.discoveryplus.com/gb/link?flow=CTVMvpdLogin
5- You will then be taken to the device pairing page.
6- Once you have entered the code it will confirm whether or not the code has been accepted.