Discussion topic: delay in engineer visit when moving home for Sky TV

This message was authored by: MJ2105 · ‎04 Aug 2024

What is causing the delay in arranging engineer visit for my new home? Booked it today 4/8 and have to wait a month for the engineer visit.

This message was authored by: daveNOS · ‎04 Aug 2024

@MJ2105 You're only speaking to fellow customers hers so no-one can tell you why there is a delay, however i would hazard a guess its due to the recent reduction in installers now Sky are focusing more on stream and Sky Glass.

This message was authored by: Laing1 · ‎04 Aug 2024

@MJ2105 wrote:

What is causing the delay in arranging engineer visit for my new home? Booked it today 4/8 and have to wait a month for the engineer visit.

@MJ2105 as @daveNOS says there are less engineers now as more people take out Sky Stream also bare in mind that we are now into the school holidays and there will be engineers off on holiday through the month of August which also wn't be helping your situation

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: delay in engineer visit when moving home for Sky TV

delay in engineer visit when moving home for Sky TV

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