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Discussion topic: constantly having to re set my boxes. even the main box I'm having to unplug and plug back

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This message was authored by Steven76 This message was authored by: Steven76

constantly having to re set my boxes. even the main box I'm having to unplug and plug back

mini boxes need resetting almost daily and the main box needs unplugging and plugging back in at least twice per week at the min. 

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This message was authored by oldfella This message was authored by: oldfella

Re: constantly having to re set my boxes. even the main box I'm having to unplug and plug back

Posted by a Superuser, not a Sky employee. Find out more

@Steven76 wrote:

mini boxes need resetting almost daily and the main box needs unplugging and plugging back in at least twice per week at the min. 


Hi @Steven76 

If you want us to help you need to explain why you have to reboot the main Q box and the same for the minis.

This message was authored by bemak187 This message was authored by: bemak187

Re: constantly having to re set my boxes. even the main box I'm having to unplug and plug back

@Steven76What are the symptoms of the main box?  Is it locking up or freezing or are you finding that you need to reboot it to get the minis to reconnect but otherwise its working?

Steven76
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This message was authored by Steven76 This message was authored by: Steven76

Re: constantly having to re set my boxes. even the main box I'm having to unplug and plug back

main box is freezing and the mini boxes then don't work. sometimes the the main box is working, but the mini boxes just say they can't connect and can take a couple of attempts at re setting to connect. 

This message was authored by Kennychar This message was authored by: Kennychar

Re: constantly having to re set my boxes. even the main box I'm having to unplug and plug back

Hi I have to reconnect my mini box at roughly the same time everyday as it says it can not connect to the main box. This has been occurring months . Did report a fault , heard nothing
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