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Discussion topic: box upgraded from sky+ to skyQ in my flat. Now next door neighbour terrestrial tv not working

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This message was authored by Chipster09 This message was authored by: Chipster09

box upgraded from sky+ to skyQ in my flat. Now next door neighbour terrestrial tv not working

May need to get the engineer out again - is there a number I can call?

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This message was authored by Mark39 This message was authored by: Mark39

Re: box upgraded from sky+ to skyQ in my flat. Now next door neighbour terrestrial tv not working

Posted by a Superuser, not a Sky employee. Find out more

In the first instance, it would be best for your neighbour to contact your buildings management people.

This message was authored by bemak187 This message was authored by: bemak187

Re: box upgraded from sky+ to skyQ in my flat. Now next door neighbour terrestrial tv not working

Difficult one as I assume its a shared dish and areial set up.  Possible the sky engineer has knocked something while in the plant/comms room which is unfortunate.  To be honest though if your stuff is all working it is down to your neighbour to progress it as it is their non sky service which isnt working.

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