Discussion topic: box it not working keeps switching off then when i get it on it stays on starter channel and it wipe

This message was authored by: Enni-1 · ‎01 Nov 2023

when I get it on it stays on startup channel and won't switch over it wiped out all the recordings have tried turning it off and on ,changed batt in remote unplugged it still not working

This message was authored by: PandJ2020 · ‎01 Nov 2023

Possibly a hard disk issue: https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

You may well need to contact Sky for a replacement box.

I am just another Sky customer and my views are my own even if you don't like the answers

Discussion topic: box it not working keeps switching off then when i get it on it stays on starter channel and it wipe

box it not working keeps switching off then when i get it on it stays on starter channel and it wipe

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Re: box it not working keeps switching off then when i get it on it stays on starter channel and it

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