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Discussion topic: both my tvs wont connect and i cant login to sky account

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This message was authored by Gemini94 This message was authored by: Gemini94

both my tvs wont connect and i cant login to sky account

i upgraded yesterday to sky glass so im waiting on delivery but today iv had nothing but issues my Internet has been on and off super slow, now to top it off both my tv boxs are saying no service cant connect to network no satellite signal. when im trying to login to the app im told im not authorised. 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: both my tvs wont connect and i cant login to sky account

Posted by a Superuser, not a Sky employee. Find out more

@Gemini94 wrote:

i upgraded yesterday to sky glass so im waiting on delivery but today iv had nothing but issues my Internet has been on and off super slow, now to top it off both my tv boxs are saying no service cant connect to network no satellite signal. when im trying to login to the app im told im not authorised. 


Hi @Gemini94 I will escalate this to our community chat for you. Please look out for an email or blue chat bubble. on this page.

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: both my tvs wont connect and i cant login to sky account

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Gemini94  an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Addie15 This message was authored by: Addie15

Re: both my tvs wont connect and i cant login to sky account

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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