Sky Q
4

Discussion topic: Your TV is going on Standby press any button,This system is not working

Reply
Mac42
What's this?
This message was authored by Mac42 This message was authored by: Mac42

Your TV is going on Standby press any button,This system is not working

‎11 Sep 2023 10:56 AM

When my TV has been on for a long time i geta message Your TV is going on standby to remedy this it says press any button but the press any button doesnt work so the TV goes off

Report post
Post 1 of 5
1,329 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Your TV is going on Standby press any button,This system is not working

‎11 Sep 2023 11:07 AM

Posted by a Superuser, not a Sky employee. Find out more

@Mac42 

Sounds like that's a message from your TV, not a Sky box, so have you tried the TV remote? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

Report post
Post 2 of 5
1,323 Views
Reply

Did this answer not help you?

Reply

All Replies

Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Your TV is going on Standby press any button,This system is not working

‎11 Sep 2023 11:07 AM

Posted by a Superuser, not a Sky employee. Find out more

@Mac42 

Sounds like that's a message from your TV, not a Sky box, so have you tried the TV remote? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 5
1,324 Views
Reply

Did this answer not help you?

Mac42
What's this?
Topic Author
This message was authored by Mac42 This message was authored by: Mac42

Re: Your TV is going on Standby press any button,This system is not working

‎11 Sep 2023 11:11 AM

Yes pressing any button doesnt work

Report post
Post 3 of 5
1,315 Views
Reply
0 Likes
nigea99
What's this?
Superuser
This message was authored by nigea99 This message was authored by: nigea99

Re: Your TV is going on Standby press any button,This system is not working

‎11 Sep 2023 11:19 AM

Posted by a Superuser, not a Sky employee. Find out more

hi @Mac42 

 

Usually I just use the volume up/down keys to dismiss  he message

Report post
Post 4 of 5
1,306 Views
Reply
0 Likes
Chodley
What's this?
Superuser
This message was authored by Chodley This message was authored by: Chodley

Re: Your TV is going on Standby press any button,This system is not working

‎11 Sep 2023 12:18 PM - last edited: ‎11 Sep 2023 12:19 PM

Posted by a Superuser, not a Sky employee. Find out more
@Mac42 wrote:

Yes pressing any button doesnt work

Then there's something wrong with the TV. The only role the Sky box has to play in this scenario is when the remote is also controllling the TV, as above, maybe tweaking the volume would simulate using the TV's remote and dismiss the message.

If the TV remote isn't doing what it should do to the TV, you need to talk to the TV manufacturer.

Report post
Post 5 of 5
1,295 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion