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This discussion topic has been answered Discussion topic: Your TV is going on Standby press any button,This system is not working

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Message posted on ‎11 Sep 2023 10:56 AM

Your TV is going on Standby press any button,This system is not working

When my TV has been on for a long time i geta message Your TV is going on standby to remedy this it says press any button but the press any button doesnt work so the TV goes off

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Message posted on ‎11 Sep 2023 11:07 AM

Re: Your TV is going on Standby press any button,This system is not working

Posted by a Superuser, not a Sky employee. Find out more

@Mac42 

Sounds like that's a message from your TV, not a Sky box, so have you tried the TV remote? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 Answer

Message posted on ‎11 Sep 2023 11:07 AM

Re: Your TV is going on Standby press any button,This system is not working

Posted by a Superuser, not a Sky employee. Find out more

@Mac42 

Sounds like that's a message from your TV, not a Sky box, so have you tried the TV remote? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎11 Sep 2023 11:11 AM

Re: Your TV is going on Standby press any button,This system is not working

Yes pressing any button doesnt work

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Message posted on ‎11 Sep 2023 11:19 AM

Re: Your TV is going on Standby press any button,This system is not working

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hi @Mac42 

 

Usually I just use the volume up/down keys to dismiss  he message

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Message posted on ‎11 Sep 2023 12:18 PM - last edited: ‎11 Sep 2023 12:19 PM

Re: Your TV is going on Standby press any button,This system is not working

Posted by a Superuser, not a Sky employee. Find out more
@Mac42 wrote:

Yes pressing any button doesnt work

Then there's something wrong with the TV. The only role the Sky box has to play in this scenario is when the remote is also controllling the TV, as above, maybe tweaking the volume would simulate using the TV's remote and dismiss the message.

If the TV remote isn't doing what it should do to the TV, you need to talk to the TV manufacturer.

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