20 Nov 2024 07:18 PM
Yeah mine hasn't been fixed either, just seems jankier now tbh.
20 Nov 2024 07:35 PM
I agree!!!! Come on Sky, this is poor!
22 Nov 2024 10:25 PM
This is still happening 5 months later 😟 it's so annoying!
23 Nov 2024 08:48 AM
If you rewind back 'one click' it seems to make it work better without the sound and rewind issues. Let me know if that helps.
23 Nov 2024 12:52 PM
So now on Q270.000.10.09L and the Netflix 4K pixelation thing appears to have been sorted although time will tell. However first time pausing YouTube and........
........same old problem. Well over a year now and no fix in sight it would appear
23 Nov 2024 06:43 PM
Yeah like I mentioned that in the OP.
While it isn't a fix, it seems to be the least annoying way around it..
It's become such a habit now that I even do that on other players too sometimes.. 🤦🏻
25 Nov 2024 12:10 AM
I have been premium for best part of the last two years and its been ok mostly, just switched back and it seems to be it cant load the ads in and gets stuck. I think DNS could maybe be the issue here, I dont use any ad blockers or firewalls.
25 Nov 2024 12:17 AM
I'm not sure because I've been premium for the entire time I've had these issues so no ads on my end and I'm still getting the sound out of sync then skip then buffer
25 Nov 2024 12:30 AM
I've been premium the entire time too, I don't think it's connected
25 Nov 2024 12:38 AM
So mine is a total freeze every 5 minutes or so, I just went into manual network settings set a the ip to 122 so it wont get a dupe being static and changed the dns from 8.8.8.8 to 8.8.4.4 and everything is running smoothly so far and I got to watch an... ad... yay...!
25 Nov 2024 01:37 AM
Still working solidly, if you try update the network settings in manual only change the last number of the Ip address and the dns, anything from 120 to 150 for the IP should be free to use.
26 Nov 2024 06:56 AM
Posted by a Superuser, not a Sky employee. Find out moreWhy did you need to set a static IP?
26 Nov 2024 07:42 PM
Its the only way to change the dns on the box, if your ISP locks out the primary DNS its the only way.
Needless to say the issue I was having isnt that of this topic it seems, so anyway I'm getting the same loading issues as everyone else now instead.
My solution unplug the skybox turn it off and plug in the Amazon firestick.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion