This discussion topic has been answered Discussion topic: YouTube on Sky Q "loading" after pausing..
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Message posted on 13 Jan 2024 04:41 PM
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Re: YouTube on Sky Q "loading" after pausing..
This happens on my Sky
Message posted on 13 Jan 2024 04:43 PM
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Re: YouTube on Sky Q "loading" after pausing..
This has been happening to me too. If I pause during any YouTube video and play again. The audio starts to go out of sync and then the video freezes completly. It as been happening for as long as I can remember and is very dissapointing that Sky would allow this glitch to last as long as it has.
Message posted on 13 Jan 2024 04:57 PM
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Re: YouTube on Sky Q "loading" after pausing..
Just to add some detail.......
Consistently, if I am watching a video and there is a momentary loss of sound, within a few seconds the picture pauses and "loading" appears. Several seconds later it resumes and back to normal. If, however, when the sound drops out I pause and rewind 10s, playing from there it plays normally riding straight through the "loading" point without issue. It does not seem to happen during adverts, just the main video, but it can happen multiple times in not many minutes. It is very annoying but as usual Sky are more focused on increasing prices than solving problems 😁
Message posted on 20 Jan 2024 04:50 PM
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Re: YouTube on Sky Q "loading" after pausing..
Same issue here, and it doesn't look like anyone has a solution either...
Message posted on 22 Jan 2024 03:35 PM
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Re: YouTube on Sky Q "loading" after pausing..
Same issue with YouTube still here. Pause the video for more than 1min and it returned to the beginning.
Message posted on 27 Jan 2024 08:48 PM
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Re: YouTube on Sky Q "loading" after pausing..
The best way around this problem that I have managed to find so far, is to hit the rewind button then the play button, and it starts almost straight away, and just a few frames prior to it freezing.
Message posted on 28 Jan 2024 08:08 AM
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Re: YouTube on Sky Q "loading" after pausing..
Yes, that works for me, too.
Message posted on 01 Feb 2024 03:14 PM
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Re: YouTube on Sky Q "loading" after pausing..
This is still an issue months later. Very annoying and unsatisfactory.
Message posted on 01 Feb 2024 11:26 PM
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Re: YouTube on Sky Q "loading" after pausing..
This is happening to me as well, tried reseting the box and it hasn't worked
Message posted on 02 Feb 2024 02:12 AM
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Re: YouTube on Sky Q "loading" after pausing..
The problem here is them both, Sky and Google. Sky want us watching television and not YouTube. Google don't care about Sky enough to keep the thing updated, especially when Sky don't give two poos and would prefer we were watching tv anyway. That's my take. I say to Sky on their forum that the whole Sky experience is important especially being a premium vessel for other "Apps" passively aggressively a mile away in the UI because you'd much prefer we watched TV.
Message posted on 02 Feb 2024 09:25 AM
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Re: YouTube on Sky Q "loading" after pausing..
Yep just tested this here. Same. restart ok after about 5-10 seconds of "Loading" (why even that?) then the audio was conpletely out of sync. Guess I won't be trying youtube on the sky box again.
Message posted on 06 Feb 2024 06:28 PM
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Re: YouTube on Sky Q "loading" after pausing..
I have the same problem. YouTube on Sky Q keeps freezing/loading and then after 20secs will start playing again about a minute earlier in the video. Happens on our mininoxes too. It's really frustrating and would be a factor in me cancelling my subscription to sky altogether as the kids and I watch a lot of YouTube.
Message posted on 07 Feb 2024 01:20 PM
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Re: YouTube on Sky Q "loading" after pausing..
I have this exact same issue. Sky issued me with a brand new mini box which I tested today. Same issue so its not a "old hardware" issue. Amyone got an update??
Message posted on 15 Feb 2024 08:07 AM
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Re: YouTube on Sky Q "loading" after pausing..
No update bit also suffering exactly the same issue when pausing YouTube and it's been a few months like this. Really irritating as I watch a lot of you tube
Message posted on 15 Feb 2024 08:41 AM
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Re: YouTube on Sky Q "loading" after pausing..
As someone said here a brief rew and play seems to work....if I remember to do it.
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