13 Feb 2024 11:35 AM
You sent me
a prepaid package to return your equipment I had 2 boxes a large one and a smaller one only the small box would fit into the package you sent me you have now threatened to charge me for the other box can you send me a large prepaid package big enough to send you the larger box back
13 Feb 2024 12:09 PM
Posted by a Superuser, not a Sky employee. Find out moreYou're asking other customers here and not Sky.
You can use your own packaging - you will be charged for non return even if Sky do not send you packaging.
https://www.sky.com/help/articles/return-or-recycle-sky-equipment
keep proof of posting.
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