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Discussion topic: You sent me a package to return equipment but only the small box would fit in it you ha

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This message was authored by Andrew651 This message was authored by: Andrew651

You sent me a package to return equipment but only the small box would fit in it you ha

You sent me

a prepaid package to return your equipment I had 2 boxes a large one and a smaller one only the small box would fit into the package you sent me you have now threatened to charge me for the other box can you send me a large prepaid package big enough to send you the larger box back

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: You sent me a package to return equipment but only the small box would fit in it you ha

Posted by a Superuser, not a Sky employee. Find out more

You're asking other customers here and not Sky.

 

You can use your own packaging - you will be charged for non return even if Sky do not send you packaging.

 

https://www.sky.com/help/articles/return-or-recycle-sky-equipment

keep proof of posting.

I am just another Sky customer and my views are my own
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