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Discussion topic: Yes my sky Q box is not working. I have my remote and now a spare and both cannot switch sky on. I h

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Message posted on ‎02 Sep 2024 07:49 AM

Yes my sky Q box is not working. I have my remote and now a spare and both cannot switch sky on. I h

Yes my sky Q box is not working. I have my remote and now a spare and both cannot switch sky on. I have tried 3 times to reboot system, with no reaction. This started to be a problem yday morning.

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This message was authored by: MightyQuinn

Message posted on ‎02 Sep 2024 07:57 AM - last edited: ‎02 Sep 2024 07:58 AM

Re: Yes my sky Q box is not working. I have my remote and now a spare and both cannot switch sky on.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Edgefield   Try following the help pages, this should lead you to requesting a replacement box if required. 

https://www.sky.com/help/articles/sky-q-box-wont-turn-on

Welcome to the Sky Community

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