Discussion topic: Wrong area local news

This message was authored by: BritBrunette · ‎30 Oct 2024

We recently moved from Yorkshire to the West Midlands, and when we get the local news & weather, we're still getting Look North instead of Midlands Today. Any reason why??

This message was authored by: Daniel0210 · ‎30 Oct 2024

@BritBrunette

It's based on your postcode. Did you arrange a 'Home Move' through Sky?

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This message was authored by: BritBrunette · ‎30 Oct 2024

Yes, all done through Sky.

This message was authored by: Daniel0210 · ‎30 Oct 2024

@BritBrunette

You could try refreshing your Viewing card so …

Home - Settings - System info.
Highlight Viewing card number and then select Setup on the right hand side.
No actual phone call is made but the Viewing card should be refreshed.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: BritBrunette · ‎30 Oct 2024

Thanks, just tried that (twice) but no difference.

Discussion topic: Wrong area local news

Wrong area local news

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