Will freesat work with my sky q dish?

[Climo]

Hello,

Due to big increases in sky costs I am considering  a move to freesat. I've seen some posts about certain Sky Q dishes not working with freesat. Can anyone confirm whether I will have problems with my sky q dish? Image attached as I've no idea how to identify which one I have. Many thanks

[Climo]

 

[oldfella]

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@Climo wrote:

Hello,

Due to big increases in sky costs I am considering  a move to freesat. I've seen some posts about certain Sky Q dishes not working with freesat. Can anyone confirm whether I will have problems with my sky q dish? Image attached as I've no idea how to identify which one I have. Many thanks

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Hi @Climo 

Provided you get one one of the latest Freesat UHD boxes it will work with the Q Wideband LNB on your Q dish

[samcp88]

I've just unplugged my Q box and plugged in my new Freesat 4K recorder and can't get any signal? All the info I read before buying the box said it would work if Q works?

[nigea99]

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@samcp88 wrote:

I've just unplugged my Q box and plugged in my new Freesat 4K recorder and can't get any signal? All the info I read before buying the box said it would work if Q works?

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hi @samcp88 

I think a few people have found it slightly problematical getting the 4K freesat boxes to work & needs a bit of a 'trick' 

I haven;t re-read the instructions to follow them in detail but see this link:

https://helpforum.sky.com/t5/Sky-Q/No-signal-with-brand-new-Freesat-4k-box/m-p/4263605#M570372

[samcp88]

Thanks.

I managed to get hold of the local aerial installer and he told me about the box needing to update. Best to leave it on overnight and should all be good to go in the morning. 

[TimCollett]

Did it update overnight ?