This discussion topic has been answered Discussion topic: Will I lose my film purchases if I get a new sky Q box
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Message posted on 19 Apr 2024 04:09 PM
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My sky Q box is at least 8 years old or more and is starting to make a noise when off during the night. We now have to switch it off at the mains every night as we don't like the noise it's making. I can order a new box and know I'll lose any recordings I've made, but it does not mention any film purchases I've made. Will I lose them too?
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Message posted on 19 Apr 2024 04:14 PM
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Message posted on 19 Apr 2024 04:14 PM
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Hi @RMay1 Quick answer, no.
Message posted on 19 Apr 2024 04:15 PM
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Re: Will I lose my film purchases if I get a new sky Q box
Perfect, great to know. Thank you
Message posted on 19 Apr 2024 04:16 PM
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Re: Will I lose my film purchases if I get a new sky Q box
Just a bit of advice - if Sky arrange a 'doorstep box swap' remember to remove your viewing card from the noisy one.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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