3

Discussion topic: Will I lose my film purchases if I get a new sky Q box

Reply
This message was authored by RMay1 This message was authored by: RMay1

Will I lose my film purchases if I get a new sky Q box

My sky Q box is at least 8 years old or more and is starting to make a noise when off during the night.  We now have to switch it off at the mains every night as we don't like the noise it's making.  I can order a new box and know I'll lose any recordings I've made, but it does not mention any film purchases I've made.  Will I lose them too?


Best Answers
This message was authored by MightyQuinn This message was authored by: MightyQuinn Answer

Re: Will I lose my film purchases if I get a new sky Q box

Posted by a Superuser, not a Sky employee. Find out more
Reply

All Replies

This message was authored by MightyQuinn This message was authored by: MightyQuinn Answer

Re: Will I lose my film purchases if I get a new sky Q box

Posted by a Superuser, not a Sky employee. Find out more

Hi @RMay1   Quick answer, no.

RMay1
Topic Author
This message was authored by RMay1 This message was authored by: RMay1

Re: Will I lose my film purchases if I get a new sky Q box

Perfect, great to know.  Thank you

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Will I lose my film purchases if I get a new sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@RMay1 

Just a bit of advice - if Sky arrange a 'doorstep box swap' remember to remove your viewing card from the noisy one. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion