This discussion topic has been answered Discussion topic: Wifii connection - telling too far away from pod?

This message was authored by: Cos69 · ‎14 Oct 2025

Wifii kerps dropping out

trouble shooting saying to far away from pod

don't know what pod is?

This message was authored by: Laing1 · ‎14 Oct 2025

@Cos69 wrote:

Wifii kerps dropping out

trouble shooting saying to far away from pod

don't know what pod is?

@Cos69 do you have the newer white Sky wifi max router and a booster by any chance ?

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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This message was authored by: MightyQuinn · ‎14 Oct 2025

Hi @Cos69 Any chance of a screenshot.

Welcome to the Sky Community Forum

This message was authored by: Laing1 · ‎14 Oct 2025

@Cos69 wrote:

Wifii kerps dropping out

trouble shooting saying to far away from pod

don't know what pod is?

@Cos69 do you have the newer white Sky wifi max router and a booster by any chance ?

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: TimmyBGood · ‎14 Oct 2025

@Cos69

In this context, 'pod' refers to a small white hexagonal WiFi booster which matches a Sky Max Hub.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Cos69 · ‎14 Oct 2025

Will get a screenshot next time it drops out. It has done it about 4/5 times today 😤

moved the Pod (thanks to others telling me what this was) to being in the same room now as my router and Sky Q box to see if it makes a difference.

moved to to Fibre 150 at Sky's recommendation and now issues dropping out

never had any issues at all prior to this new Fibre 😡

This message was authored by: Cos69 · ‎14 Oct 2025

Yip

This discussion topic has been answered Discussion topic: Wifii connection - telling too far away from pod?

Wifii connection - telling too far away from pod?

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Re: Wifii connection - telling too far away from pod?

Re: Wifii connection - telling too far away from pod?

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