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This discussion topic has been answered Discussion topic: Why is software updating every morning taking 15 mins

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This message was authored by: hayton23

Why is software updating every morning taking 15 mins

Every morning when I go to turn on tv I can't do anything until software update performed. It's every morning. Takes around 15-20 mins. So annoying. 


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This message was authored by: Daniel0210 Answer

Re: Why is software updating every morning taking 15 mins

Posted by a Superuser, not a Sky employee. Find out more

@hayton23 
Is this happening at about 0545? If so see this link regarding the Sky Q standby settings and adjust them if you wish

https://www.sky.com/help/articles/using-the-standby-settings

 


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This message was authored by: Daniel0210 Answer

Re: Why is software updating every morning taking 15 mins

Posted by a Superuser, not a Sky employee. Find out more

@hayton23 
Is this happening at about 0545? If so see this link regarding the Sky Q standby settings and adjust them if you wish

https://www.sky.com/help/articles/using-the-standby-settings

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: hayton23

Re: Why is software updating every morning taking 15 mins

Yes between 5 am and 6. I have around 10 mins to sit with a cuppa and watch the news but never can as it immediately goes to update 

This message was authored by: Daniel0210

Re: Why is software updating every morning taking 15 mins

Posted by a Superuser, not a Sky employee. Find out more

@hayton23 

As per the link, change it from eco to none. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: hayton23

Re: Why is software updating every morning taking 15 mins

Thank you so much. Have changed it to active see if that helps. But now know how to change it if I need to. 

This message was authored by: Rayjo1

Re: Why is software updating every morning taking 15 mins

Have no answer but mine  has behaved normally since we upgraded to sky extra about 3 yrs ago  .It's extremely irritating Why is it happening?

RLJ Truro

This message was authored by: Daniel0210

Re: Why is software updating every morning taking 15 mins

Posted by a Superuser, not a Sky employee. Find out more

@Rayjo1 

What is Sky Extra?

For the issue the OP was having post 2 is the answer.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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