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Discussion topic: Why is software updating every morning taking 15 mins

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hayton23
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Why is software updating every morning taking 15 mins

‎25 Dec 2024 06:08 AM

Every morning when I go to turn on tv I can't do anything until software update performed. It's every morning. Takes around 15-20 mins. So annoying. 

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Daniel0210
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Re: Why is software updating every morning taking 15 mins

‎25 Dec 2024 07:09 AM

Posted by a Superuser, not a Sky employee. Find out more

@hayton23 
Is this happening at about 0545? If so see this link regarding the Sky Q standby settings and adjust them if you wish

https://www.sky.com/help/articles/using-the-standby-settings

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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hayton23
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Re: Why is software updating every morning taking 15 mins

‎25 Dec 2024 07:17 AM

Yes between 5 am and 6. I have around 10 mins to sit with a cuppa and watch the news but never can as it immediately goes to update 

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Daniel0210
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Re: Why is software updating every morning taking 15 mins

‎25 Dec 2024 07:19 AM

Posted by a Superuser, not a Sky employee. Find out more

@hayton23 

As per the link, change it from eco to none. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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hayton23
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Re: Why is software updating every morning taking 15 mins

‎25 Dec 2024 07:22 AM

Thank you so much. Have changed it to active see if that helps. But now know how to change it if I need to. 

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