Why is Sky glitching so bad today?

[HelsBells75]

Our tv has been glitching really bad today. It's cold outside, sure, but surely a bit of frost wouldn't cause this level of disruption?! 

[TimmyBGood]

@HelsBells75 

If that's on live television reception then it's typically going to be an individual dish alignment issue.

[Sky-Cry]

Same here, started this morning with 501 Sky News - default channel I have on most days.  I've rebooted box (and mini box a number of times), and have looked at sig strength (90-80) & quality jumps from 80/70 down to 0 then back up again.   Currently carrying out a software update in the hope that helps. As I've lost / no sat sig error message on a number of channels following my last plugging/rebooting.     Oh and to add to that my broadband has been awful the last few days!  All not with the £100 a month! 

[TimmyBGood]

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@Sky-Cry wrote:

  All not with the £100 a month! 

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Dish direction doesn't really depend on monthly subscription.  You'll need to log the issue and wait for installer availablity to get it realigned.

[Sky-Cry]

It's a communal dish, on a high rise!  So would imagine if it's to do with positioning- then have been a number of calls raised/folks in the same boat!    Though oddly this morning, I've been able to get the channels I was unable to access yesterday! 🤔     So either all my tinkering worked or Sky flicked a switch back on. 

[Invisiblename]

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@Sky-Cry wrote:

It's a communal dish, on a high rise!  So would imagine if it's to do with positioning- then have been a number of calls raised/folks in the same boat!    Though oddly this morning, I've been able to get the channels I was unable to access yesterday! 🤔     So either all my tinkering worked or Sky flicked a switch back on. 

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Not going to be the latter or we'd all have had an issue

[TimmyBGood]

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@Sky-Cry wrote:

 or Sky flicked a switch back on. 

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The same signal falls in the entire country, so in the absence of the forum exploding, that's not possible.

[GD1]

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@Sky-Cry wrote:

or Sky flicked a switch back on. 

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Ah yes the magical switch Sky use to annoy paying customers, so good they can target an individual subscriber!

[Chodley]

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@GD1 wrote:

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@Sky-Cry wrote:

or Sky flicked a switch back on. 

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Ah yes the magical switch Sky use to annoy paying customers, so good they can target an individual subscriber!

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I think Musk does have a switch like that